Unoccupied property discount

When the property is uninhabited and you are not using the collection service, you can carry out this procedure through this means, or also in our customer service office.

To access the discount it is necessary that you comply with one of the following requirements established in Article 45 of Resolution CRA 720 of 2015:

  • Invoice of the last period of the domiciliary public water service, in which it can be established that there was no consumption of drinking water.
  • Invoice of the last period of the domiciliary public energy service, showing a consumption lower or equal to fifty (50) kilowatts/hour - month.
  • Record of the ocular inspection of the property by the public sanitation service provider, showing that the property has been vacated.
  • Letter of acceptance from the person providing the domiciliary public water supply service of the suspension of the service by mutual agreement.