Services, requests, complaints and claims

For the presentation of the different applications, you must have at least the following information.

  • The user code assigned by the company for the cleaning service.
  • The full names and surnames of the applicant and of his representative or attorney-in-fact, if applicable, with indication of the identity document, address, neighborhood and telephone number.
  • The object of the request.
  • The reasons on which it is based.
  • The list of accompanying documents.
  • Any information deemed useful and necessary to resolve the claim.